Prologo guarantees its products from material or construction defects for twenty-four (24) months from the purchase date. This warranty does not cover defects found after delivery, or defects already evident or detectable at the time of purchase with the use of normal diligence.
This warranty does not cover defects arising from:
- Normal wear and tear
- Incorrect or improper assembly of the product, incorrect execution of the instructions
- Improper maintenance and aggressive cleaning (e.g. alcohol, chemicals, solvents, abrasives)
- Damage caused by collisions, impacts or accidents
- Damage caused by accidents, product misuse or caused by third parties
The original purchaser is not entitled to a warranty request if the product has been repaired, modified or altered in any way.